Lade LLC (“Lade,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes in detail how we collect, use, disclose, and otherwise process your personal information when you access or use our website (the “Site”), which is hosted and operated through Shopify, or when you otherwise interact with us, including through purchases, customer service communications, and marketing engagements.

By accessing or using the Site, you acknowledge that you have read and understand this Privacy Policy.

We collect personal information in several ways. First, we collect information that you voluntarily provide to us when you place an order, create an account, subscribe to marketing communications, or contact us. This information may include your name, billing and shipping address, email address, phone number, order history, account credentials, and any other information you choose to provide. Payment information is collected and processed through third-party payment processors, including Shopify Payments, Shop Pay, and Stripe; we do not store full payment card details on our own systems.

We also automatically collect certain technical and usage information when you access the Site. This includes your IP address, browser type, device identifiers, pages viewed, referring URLs, timestamps, and interaction data. This information is collected through cookies, pixels, and similar tracking technologies, including services such as Google Analytics and advertising platforms (including but not limited to Meta and TikTok). These technologies allow us to understand how users interact with the Site, improve functionality, and deliver more relevant advertising.

In addition, we may collect information related to your interactions with our marketing communications, including whether you open emails, click links, or otherwise engage with campaigns delivered through platforms such as Klaviyo or similar providers.

We use the personal information we collect to operate our business and provide our services. This includes processing and fulfilling orders, communicating with you regarding your purchases, providing customer support, improving and optimizing the Site, detecting and preventing fraud, enforcing our policies, and complying with legal obligations. We also use your information to send marketing and promotional communications where permitted by applicable law, and to personalize your experience on the Site, including through targeted advertising.

We share personal information with third parties only as necessary to operate our business and provide services. This includes sharing with our e-commerce platform provider Shopify, payment processors such as Shopify Payments and Stripe, analytics providers such as Google Analytics, marketing platforms such as Klaviyo, and advertising partners that assist in delivering targeted advertisements. We may also disclose information where required to comply with applicable law, regulation, legal process, or governmental request, or to protect our rights, property, and safety, as well as those of our customers or others.

We use cookies and similar tracking technologies for essential functionality, analytics, and advertising purposes. These technologies enable features such as maintaining your shopping cart, recognizing returning users, measuring site performance, and delivering personalized advertisements. You may control the use of cookies through your browser settings; however, disabling cookies may affect the functionality of the Site.

Depending on your location, you may have certain legal rights with respect to your personal information. If you are a resident of California or another U.S. state with applicable privacy laws, you may have the right to request access to the personal information we hold about you, request deletion of your personal information, and opt out of the “sale” or “sharing” of personal information as defined under applicable law. If you are located in the European Economic Area or the United Kingdom, you may have rights under applicable data protection laws, including the right to access, correct, delete, or restrict processing of your personal information, the right to data portability, and the right to withdraw consent where processing is based on consent. Our legal bases for processing personal information include performance of a contract, compliance with legal obligations, legitimate business interests, and, where required, your consent.

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to complete transactions, maintain appropriate business records, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system or transmission of data over the Internet can be guaranteed to be completely secure, and you provide information at your own risk.

Because we operate in the United States, your personal information may be transferred to, stored, and processed in the United States and other jurisdictions where our service providers operate. By using the Site, you acknowledge and consent to such transfers.

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date, and your continued use of the Site constitutes acceptance of those changes.

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, you may contact us at info@ladeofficial.com or by mail at Lade LLC, PO Box 802791, Dallas, TX 75380.

Effective Date: May 1, 2026.