These Terms & Conditions (“Terms”) govern your access to and use of the website operated by Lade LLC (“Lade,” “we,” “us,” or “our”). By accessing, browsing, or using the Site, or by placing an order, you agree to be bound by these Terms in their entirety. If you do not agree, you must discontinue use of the Site immediately.

You agree to use the Site solely for lawful purposes and in compliance with all applicable laws and regulations. You may not misuse the Site, attempt to gain unauthorized access to any systems or data, interfere with security features, introduce malicious code, scrape or harvest data, or engage in any conduct that could impair the functionality or integrity of the Site. We reserve the right, in our sole and absolute discretion, to refuse service, cancel orders, limit quantities, suspend or terminate accounts, or restrict access at any time and for any reason, including where we suspect fraudulent, abusive, or unlawful conduct.

All products are subject to availability and may be withdrawn or modified at any time without notice. We reserve the right to limit quantities per order, per customer, or per household. Orders that appear, in our sole judgment, to be placed by resellers, distributors, or automated systems may be canceled or restricted without notice. We further reserve the right to cancel any order where pricing, inventory, or product information has been listed incorrectly, regardless of whether the order has been confirmed.

All prices are subject to change without notice. Payments are processed through third-party providers, including Shopify Payments, Shop Pay, and Stripe. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and that all information provided is accurate and complete. You agree to pay all charges incurred, including applicable taxes and shipping fees.

All orders are processed immediately upon submission. As a result, orders may not be canceled, modified, or adjusted once placed. You acknowledge and agree that you are responsible for reviewing your order carefully prior to submission.

All sales are final except as expressly provided in our Return Policy. Returns, if any, are governed exclusively by that policy, which is incorporated by reference into these Terms.

Title to and risk of loss pass to you upon our delivery of the shipment to the carrier. Lade LLC shall have no liability for lost, stolen, delayed, or misdelivered shipments once transferred to the carrier, including but not limited to USPS or any other courier. Any shipping-related claims must be pursued directly with the carrier. You agree that Lade LLC has fully performed its obligations upon tender of the shipment to the carrier.

We reserve the right to refuse, cancel, or delay any order that we believe may be fraudulent or unauthorized. This includes the right to request additional verification prior to order fulfillment, including but not limited to government-issued identification, confirmation of billing details, or other documentation. Failure to provide requested verification within a reasonable timeframe may result in order cancellation without liability to us.

By placing an order, you agree to make a good-faith effort to resolve any issue directly with Lade LLC prior to initiating a chargeback or payment dispute. In the event a chargeback is initiated, we reserve the right to dispute it fully and provide evidence of transaction authorization, fulfillment, and delivery. Where permitted by law, you agree that any improper or abusive chargeback may result in recovery efforts for the original transaction amount, reimbursement of associated chargeback fees, processing costs, and administrative expenses, and suspension or permanent banning of associated accounts, payment methods, and addresses. We reserve all rights to pursue collection or legal remedies for unpaid amounts resulting from chargebacks or payment disputes.

Products sold on the Site are intended for personal use only unless otherwise expressly authorized in writing. Unauthorized resale, bulk purchasing, or distribution is prohibited. We reserve the right to limit or cancel orders that we determine, in our sole discretion, to violate this policy.

All content on the Site, including but not limited to designs, graphics, text, images, and branding elements, is the exclusive property of Lade LLC and is protected by applicable intellectual property laws. The “Lade” name and logo are protected trademarks. Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.

If you submit or post any content, including reviews, images, or social media tags, you grant Lade LLC a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, and display such content in connection with our business. You represent that you have all necessary rights to grant this license.

The Site may include links to or integrations with third-party services. We are not responsible for the content, policies, or practices of such third parties, and your use of those services is at your own risk.

The Site and all products are provided on an “as is” and “as available” basis without warranties of any kind. To the maximum extent permitted by law, Lade LLC disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Lade LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site or purchase of products. In no event shall our total liability exceed the amount paid by you for the product giving rise to the claim.

You agree to indemnify, defend, and hold harmless Lade LLC and its members, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Site, your violation of these Terms, or your infringement of any rights of a third party.

To the fullest extent permitted by law, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any products purchased shall be resolved exclusively through final and binding arbitration on an individual basis, rather than in court, except that either party may bring an individual claim in small claims court where permitted. You expressly waive any right to participate in a class action, class arbitration, or representative proceeding. Arbitration shall be administered by a recognized arbitration provider, and the arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this provision.

These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles. Arbitration shall take place in Texas unless otherwise required by applicable law.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect. These Terms constitute the entire agreement between you and Lade LLC regarding use of the Site.

We reserve the right to modify these Terms at any time. Continued use of the Site following any changes constitutes acceptance of the revised Terms.

Cookie Policy:

This Cookie Policy explains how Lade LLC uses cookies and similar tracking technologies in connection with its website, which is operated through Shopify.

Cookies are small data files that are placed on your device when you visit a website. We use cookies and similar technologies, including pixels and local storage, to ensure the proper functioning of the Site, to analyze performance and usage, and to support advertising and marketing efforts.

Certain cookies are strictly necessary for the operation of the Site. These include cookies that enable core functionality such as shopping cart management, checkout processing, security features, and account authentication. Without these cookies, the Site cannot function properly.

We also use analytics cookies to understand how users interact with the Site. These cookies collect information such as pages visited, time spent on the Site, and navigation paths. We use services such as Google Analytics to process this information and generate aggregated insights that help us improve the Site’s performance and usability.

In addition, we use advertising and marketing cookies to deliver relevant advertisements and measure the effectiveness of our campaigns. These cookies may be set by us or by third-party advertising partners, including platforms such as Meta and TikTok. These technologies allow us to track user activity across different websites and devices and to build audience profiles for targeted advertising.

You have the ability to control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies; however, doing so may impact the functionality and performance of the Site. Depending on your location, you may also be presented with a cookie consent banner that allows you to manage your preferences for non-essential cookies.

For users located in jurisdictions that require consent for certain types of cookies, such as the European Economic Area or the United Kingdom, we will obtain your consent before placing non-essential cookies on your device, and you may withdraw that consent at any time.

By continuing to use the Site, you acknowledge and agree to the use of cookies as described in this Cookie Policy.

For any questions, you may contact us at info@ladeofficial.com or by mail at Lade LLC, PO Box 802791, Dallas, TX 75380.

Effective Date: May 1, 2026.